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Heinz Watties Dehumidifier Project

Excel Hawkes Bay is the incumbent refrigeration needs service provider at Heinz Watties.

We have a technician on site every day, ensuring systems are running and storage is consistently at temperature, says James Guilford, Excel Hawkes Bay Managing Director.

“It’s important to Watties because they need to have consistent and reliable refrigeration all year round.”

The plant has a fresh dehumidification system, installed to optimise their spiral freezer.

“Kraft Heinz originally identified the bottleneck in their spiral freezer with the short intervals between defrosting required and had considered a number of different options.

“We looked a little bit outside of the box for them and proposed a non-refrigeration type of solution with the dehumidification that Kraft Heinz, at the time, hadn’t even considered,” James says.

The old system required a two day break in production, and could only operate for one week at a time, says Craig McGhee, Heinz/Watties Site Engineering Manager. During the break, the system had to defrost before it could begin operating again.

“With the dehumidification project, that’s now been pushed out to a four week period, so effectively we have gained 90 days extra manufacturing per year,” he says. 

“So, we highly recommend Excel Refrigeration to anyone else in an industry. Reach out, they’re knowledgeable, informative people, friendly and helpful.”

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