About Us
Excel Refrigeration and Air Conditioning is your Industry Specialist. We design, build, install, service and maintain industrial and commercial refrigeration, heating, ventilation and cooling systems throughout New Zealand.
The information we collect
We are committed to protecting your privacy. We do not collect personally identifiable information about you when you visit this site, unless you choose to give it to us by completing an online form or registering for career opportunity updates. If you do choose to give us your personal details (such as your name, email address, telephone number etc.) they will be able to be accessed by our staff for the purposes for which you supplied it and/or so that we can better understand you and your interest in our business.
While we do not collect personally identifiable information about you if you only visit our website, we do analyse non-identifiable web traffic data in order to help improve our website. This information does not identify you personally and is not linked to any personally identifiable information that you may have provided. For more information about our analysis of non-identifiable information please refer to the Google Analytics section below.
Who we share this information with
We do not, and will never, disclose any personal information you provide to us to any outside parties without your permission, unless it is necessary for us to do so in order to carry out our service to you or otherwise as required by law.
Cookies
Cookies are small files that a website can send to your computer which can be stored on your hard drive (persistent cookies) or in memory (session cookies). Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.
Our core website uses cookies, to verify who you are. These are cookies for logged in users and for commenters. The cookies are set to expire two weeks from the time they are set.
Our advertising may use cookies – see section on Online advertising we use below.
Online advertising we use
We may use third-party vendors, like Google, to show you ads on sites across the Internet. Specifically we may use Google AdWords Remarketing to display relevant ads tailored to you based on what parts of our website you have viewed. We do this by placing a cookie on your machine. This cookie does not in any way identify you or give access to your computer – it is simply used to say ‘this person visited this page, so therefore show them ads relating to that page’. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
How to opt out of remarketing
If you do not wish to participate in our potential Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager. You can also opt out of any third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Google Analytics
We use Google Analytics software to help measure traffic patterns to, from, and within our website. This service is used to anonymously aggregate website statistics such as number of page views, the number of visitors, time spent on our site, browser types, and common entry and exit points into and from the website.
All information is aggregated by Google Analytics and provided to us to help us better understand usage of our website – no individual visitors are identified. Google Analytics is a leader in the Internet industry and their systems have been adopted as an accepted website traffic measurement standard amongst major Internet sites. You can learn more about Google Analytics by visiting the following links;
http://www.google.com/analytics/
http://www.google.com/intl/en_ALL/privacypolicy.html
Links to other websites
This web site contains links to other sites. Please be aware that we are not responsible for the accuracy or the privacy practices of such sites. This privacy policy applies solely to information collected on this website.
Newsletters and mailing lists
If you currently subscribe to our newsletter through our mailing list and you no longer wish to receive it, you may unsubscribe by contacting us using the contact details at the bottom of this page or by clicking on the ‘Unsubscribe’ link at the bottom of our newsletter.
Accessing and updating your personal information
We are happy to provide you with access to any personal information that we hold about you. If it is incorrect, please ask us to correct it by contacting us at the details provided at the bottom of this page.
If at any time you would like to opt out of receiving any correspondence from us, or would like your personally identifiable information removed from our database, please contact us using the details at the bottom of this page and we will honour your request.
Other information we collect
We collect and use additional information to carry out internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
If you send us personal correspondence, such as emails, or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Excel Refrigeration Ltd.
How to contact us
If you would like to know more about how we collect, record, store and use any personally identifiable information you provide to us, please feel welcome to get in touch using the details below.
Email: marketing@excel.co.nz
Phone: 06 278 3002
Address: 54 Regent Street, Hawera, 4610, Taranaki, New Zealand